About Us

Empowering Businesses Through Scalable, Reliable Outsourcing Solutions

As a leading business process outsourcing (BPO) provider, we are a trusted partner for customized solutions that allow organizations to reduce costs, increase efficiencies, and scale quickly. With deep domain expertise in mortgage loan processing, debt recovery, call center solutions, freight auditing, HR outsourcing, and data entry services, we act as an extension of your team — dedicated, experienced, and results-oriented.

Our team of trained professionals will provide you with outsourced services, while utilizing a proven technology-based infrastructure to enable your success in industries such as finance, logistics, healthcare, commercial real estate and e-commerce.

HR & Payroll

We offer comprehensive recruitment, onboarding, payroll processing, and compliance services to streamline HR operations, helping employers control labor costs, enhance accuracy, and ensure statutory adherence always.

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Manpower

 

Zapix provides reliable manpower services, delivering skilled professionals tailored to your business needs, ensuring operational efficiency, workforce scalability, and cost-effective staffing across diverse industries.
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Debt Collection

 

We have professional first-party and third-party debt recovery solutions that are compliant, protect your brand, and increase collections, from consumer portfolios to commercial portfolios.

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Call Center

We provide exceptional customer experience through inbound and outbound voice, chat, email, and telemarketing solutions — available 24×7, multilingual, with trained agents.

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Freight Bill Audit

We offer precise freight bill auditing, data validation, and cost recovery services to optimize logistics operations by helping logistics suppliers control their spend, and mitigate mistakes.

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Mortgage Loan Processing

From loan indexing and underwriting support to post-closing and auditing, we provide complete mortgage BPO solutions to streamline workflows, reduce turnaround times, and ensure compliance.
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Why Choose Us as Your Trusted Outsourcing Partner

Proven Industry Experience

Over 15+ years of delivering reliable BPO solutions across 20+ industries.

End-to-End Services

From mortgage processing and HR to call centers and freight audits — we cover it all.

Certified & Compliant

ISO-certified processes with strong data security and regulatory compliance.

24×7 Global Support

Round-the-clock operations with multilingual agents and global time zone coverage.

Cost-Effective & Scalable

Reduce operational costs without compromising on quality. Flexible to your needs.

Client-Centric Approach

Dedicated project managers, transparent reporting, and tailored solutions for every client.

Industries We Serve

Manufacturing & Industrial
  • Manufacturing
  • Heavy Machinery
  • Industrial Products
  • Tyres
  • Iron and Steel
  • Mining, Quarrying
  • Electrical, Switchgears
  • Ceramics, Sanitary ware
  • Facility Management
  • Glass, Glassware.
Construction
  • Construction
  • Engineering
  • Cement
  • Metals
  • Oil and Gas
  • Power
  • Infrastructure
  • Water Treatment
  • Waste Management
  • Heat Ventilation
  • Air Conditioning
E-commerce

  • FMCG, Foods, Beverage

  • Consumer Electronics, Appliances, Durables

  • Retail, Wholesale

  • Internet, E-commerce

  • Gems, Jewellery

  • Fashion: Textiles, Garments, Accessories

  • Leather

Healthcare & Life Sciences

  • Medical, Healthcare, Hospitals

  • Pharma, Biotech, Clinical Research

  • Medical Devices, Equipment

Logistics & Transportation
  • Automobile
  • Courier

  • Freight

  • Warehousing

  • Shipping, Marine

  • Export, Import

Finance & Technology

  • Accounting

  • Telecom, ISP

  • Semiconductors, Electronics

  • Office Equipment, Automation

  • Publishing

  • Printing, Packaging

  • Broadcasting

  • Architecture, Interior Design

  • Agriculture, Dairy

  • Sugar

Experience

Satisfied Clients

Certification

ISO

Industries Served

What Our Customers Are Saying

★★★★★

“Exceptional mortgage processing support with consistent turnaround times.”
“Partnering with this team has been a game-changer for our mortgage operations. Their attention to detail, compliance adherence, and seamless document handling have significantly reduced our internal workload.”


— Daniel M., Operations Head,

★★★★★

“Reliable, responsive, and always ahead of schedule.”
“We outsourced both our call center and payroll processes, and the results have exceeded expectations. Their team is responsive, professional, and tech-savvy. Customer satisfaction scores have gone up, and our HR team now focuses on strategic growth.”

— Anjali Rao, HR Director, SwiftCart Global

Talk to Our Experts

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